Question 1

HOW DO YOU DETERMINE PRICING?

Accepted Answer

Our pricing model is based on several factors. single item shot multiple item groupings background selection product type (hard goods, soft goods, clothing, jewelry) total number of products shot

Question 2

WHAT IS A “SINGLE ITEM” PRODUCT?

Accepted Answer

A single item is one product that is “one” element. However, if a single item product has multiple pieces or attachments that you request to be included in the same shot, this would be classified as a group shot. Also: If you have a product that you request to have a front and back view, for example, this would account for two shots.

Question 3

HOW DO YOU DEFINE MULTIPLE ITEM “GROUP SHOTS”?

Accepted Answer

A “small group” is a 2-3 item composition and a “large group” is a 4-6 item composition. For larger group shots beyond 6 elements or items, please inquire. An example of a small group is a toy car, charger and battery all included in the same shot.

Question 4

WHAT KIND OF PRODUCTS DO YOU SHOOT?

Accepted Answer

Our pricing model is based on several factors. We have experience with every type of product. If you can ship it to us, we can shoot it. No matter how complex your product is, we can find a solution.

Question 5

WHAT IF MY PRODUCT(S) REQUIRE ASSEMBLY PRIOR TO SHOOTING?

Accepted Answer

We allow for minor assembly and cleaning. If your product(s) require extensive assembly or major cleaning, we bill at $20/hr in 15 min. increments.

Question 6

WHAT OTHER CHARGES DO YOU HAVE?

Accepted Answer

Some charges that might not be listed at the time of the quote would be: any assembly, prep or cleaning not anticipated added products or groupings from original quote oversized or overweight items major retouching beyond our usual free service clipping path on layered tif (if requested) return shipping charges (if not prepaid)

Question 7

WHAT IS YOUR TURNAROUND TIME?

Accepted Answer

Our turnaround time is usually 5-7 working days. This however can fluctuate depending on the quantities you have. If you have only a few items to photograph, we can shorten this time considerably. We can also expedite your order with RUSH charges if needed. Just let us know at the time you request a quote.

Question 8

What is the purpose of a "Brief"?"

Accepted Answer

The "Brief" is in essence the outline of the photographic requirements of the job. A good brief will clearly state a description of the finished imagery being sought. This allows the photographer to effecgively determine technical, creative, and production requirements, as well as accurately quote on the project.

FAQ